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What are the terms of my “Standard Tenancy Conditions”?

  1. The owner agrees to let their property to you for holiday purposes or short term rental only or as agreed on your invoice.
  2. You may not assign or sub-let the property.
  3. Payments are not able to be transferred to another property.
  4. The term of your stay is shown on the invoice supplied to you.
  5. You must pay all rent due.
  6. You must take reasonable care of the host’s premises and the host’s property at the premises.
  7. No animals or pets are to be kept on the property without the written permission of the owner/agent
  8. If you do have a permitted pet on the property, you must:
    • supply your pet’s own bedding,
    • not leave the pet on it’s own in/on the property
    • not allow the pet on any furniture 
    • clean up all droppings before leaving the premises
    • if the pet soils any furniture, carpets or mats you will be liable for a professional clean of the item or room.
  9. The premises are be left clean and in good condition and all dishes and cutlery washed.
  10. A guest must not at any time during the occupancy period:
    • create noise that because of its level, nature, character, or quality, or the time it is made, is likely to harm, offend, or unreasonably disrupt or interfere with the peace and comfort of neighbours and other occupants of the premises
    • act in a violent or threatening manner towards neighbours or other occupants of the premises
    • act in a manner that could reasonably be expected to cause alarm or distress to neighbours and other occupants of the premises
    • use or enjoy the premises in a manner, or for a purpose, that interferes unreasonably with the use or enjoyment of common property by neighbours and other occupants of the premises in a strata or community scheme
    • intentionally, recklessly or negligently cause damage to premises, any common property or any other communal facilities within the immediate vicinity of the premises, or any public property in the vicinity of the premises
    • intentionally, recklessly or negligently damage the personal property of neighbours of the premises or other occupants
  11. If using a wood fire, you will use every reasonable endeavour to ensure that the fire is made safe when leaving and not allow burning embers to damage floor coverings.
  12. You must close all windows and lock all doors on exiting the property.
  13. You must not copy, or knowingly retain after the end of the occupancy period, any keys, security passes or other instrument that facilitates access to the premises.
  14. You must vacate the premises by 10.00 am on the day of exit or be subject to an additional day’s rental charge.
  15. It is a condition of your rental that you accept the right of owners and/or their agents to reclaim any expenses incurred for: 
    • cleaning over the standard time that the property is normally cleaned in or
    • if you damage any item in the property, you are liable for repair or replacement or
    • the cost of relocating furniture back to its original location within the property
    • any excess power consumed if you do not turn off all heating, airconditioning, electric blankets or other appliances.
  16. You may not remove any of the furniture or effects from the premises.
  17. That you as the lessee or your guests shall not be guilty of misconduct or commit a nuisance on or about the premises.
  18. You may not have more occupants in the house than the number of beds supplied by the owner.
  19. If you leave any item on the premises, it is your responsibility to arrange collection at your own expense.  If not collected within 30 days, we will either dispose of the item or donate it to charity.
  20. You may not enter into a short term rental accommodation arrangement if you’re details match those of a person recorded on the exclusion register as an excluded guest.
  21. When making a booking, we will advise the owners and supply them with a copy of our invoice which advises them of your contact details.  No other persons or organisations are supplied with your contact details as per the Privacy Act unless required by law such as the provisions applying to Covid 19.  Records of your stay and payments will be retained by us for a period of no less than three years according to our code of conduct.
  22. By the act of making your booking with us and paying the rental, you are deemed to have read, understand and agree to the terms above.
  23. We reserve the right to either refuse entry or terminate your rental if the above conditions are not met and no refund will be offered.
  24. The property is entirely self catering.  This means that you must supply your own food, condiments, tea, coffee, milk and consumables.

What people say about us!


Hi Geoff,  Thank you for your courtesy email.  I wanted to send you a message to show our appreciation of how smoothly the whole booking process went and also to let you know what a lovely time we had at Lynton Cottage.  What a beautifully comfortable cottage to spend our week in the mountains.  Loved the decor and the light-filled ambiance.  Would not hesitate to stay here (or another of your properties, should this one not be available) next time we visit. 

Warm regards, Nicole

Hi Geoff,  Just wanted to let you know that we had a great stay at Leura Bungalow.  It was perfectly suited to my family - warm and cosy with everything we could possibly need. And located just down from the Mall meant we often walked up to the shops rather than drive.   And your booking system and customer service was great and just so easy. Love it.

Many thanks, Kellie

Hi Geoff,  We wish to pass on our sincere thanks to the owners of Dukis House. We thoroughly enjoyed out stay in the Blue Mountains which was made even Better with the accommodation provided by them.   It exceeded our expectations with every detail carefully thought through providing every comfort We would need.  We would certainly rebook this accommodation when we return to the Mountains. 

Thank you for your easy booking website and efficient service provided by your company. 

Kind regards, Jacqui

Thanks so much Geoff - we are all really excited about our mini getaway- you've been super helpful. 

Cheers, Janet

Hello Geoff,
We would like to thank you for making our booking and stay so easy at White Cottage.  We have used many holiday booking sites and none have come close to yours in regard to seeing immediate availability, promptness of reply and organisation of keys and info.  It was refreshing not to have to wait days to hear whether a property was available, or to turn up at paid accommodation to be told the booking was non existent! Due to the nature of our business we usually book a few days away at the last minute, usually this is not an option when booking a cottage, so we are very grateful to you for setting up this fantastic booking service.  We have been telling everyone we know!  We will be back hopefully not too far away. Almost forgot! The accommodation was absolutely fantastic and just what we were looking for.

Thanks Again, 
Kind Regards, 
Ron & Sharon.

Thanks for confirmation of the booking and I want to say how impressed I am with your new web site. I found it so easy to find available accommodation for the specified dates and the information for the properties was very comprehensive. 


Allow me to congratulate you on your site. I book a lot of stuff from the computer, both here and overseas, and your's is very user friendly and informative. Well done!!


Dear Geoff,
Thank you for all your help with the accommodation I booked at Darjeeling House for last weekend.  We had a fabulous time.  The house was absolutely perfect and I will be recommending highly.  We had such a wonderful weekend.  Thank you very much.  Your organisation re: key, map, communication etc., was outstanding. 

Much appreciated, 

Dear Geoff, 
I just want to thank you for your great arrangement of our booking.  We enjoyed our stay over the weekend at Cedellands.

Best Regards,

Thanks Geoff for the follow on email after our wonderful stay in the Observatory Cottage.

We had a lovely stay in a top class accommodation. It was very clean, neat, and very well appointed. We will definitely be coming back to stay in this cottage and will also inform our friends. 

Thank you also for your prompt correspondences and all the information you provided in the area. It certainly came in handy when we were looking for places of interests and trail walks.


Dear Geoff,

We do want to thank you for all your help in making our stay a good one. The plumber came, fixed the hot tap, clued us in to the mystery of the gas oven, and we are grateful for your promptness in all this. The fact that you were contactable at any time for problems made this holiday a really enjoyable one.   I am happy to recommend Blue Mountains Getaways to friends. We loved the house. 

Thank you,

Thanks Geoff. 

Our stay at the White Cottage was lovely. Everything was perfect. We'll definitely come back and will use your website for searching accommodation.


Thanks Geoff....we were very happy with everything involved in staying at Holmcroft. Firstly the choosing of the property as I find your website easy to use and to check availabilty/cost and see pictures of the houses to help decide. Then the info on payment,key retrieval and support while staying was good too The payment process was great as we had only to pay the full amount and no deposit required. The actual property was wonderful and we plan to stay there again. I don't believe we left anything behind but appreciate that if we had it wouldn't be an issue. The house was very clean,well equipped and comfortable. We had a lovely stay and it was perfect for our family of 7 adults(kids and partners etc) I would certainly use your website again for a stay in the Blue Mtns and also recommend it to others.

Thanks again, Jane

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